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INTERNET & NETWORKING:
Internet Mailing Lists Guides and Resources


IN THIS DOCUMENT:

General Information
Listserv Guides and Resources
Listserv Lists and USENET Newsgroups
Finding Other Mailing Lists
Netiquette
Related Frequently Asked Questions

SEE ALSO:

IFLANET Mailing Lists
IFLA-L Mailing List
DIGLIB Mailing List
LIBJOBS Mailing List

SUGGESTIONS TO:
IFLANET@ifla.org


GENERAL INFORMATION

What is a List Server?

Electronic mailing lists provide forums for Internet users to participate in discussions or receive information on thousands of topics. The software responsible for the management and distribution of these mailing lists to thousands of subscribers are commonly called "list servers". A list server automatically distributes an e-mail message from one member of a list to all other members on that list.

However, not all list servers are the same. There are different varieties of list server software that all a user to create and manage mailing lists.

One of the most common is called LISTSERV. LISTSERV is now a commercial product sold by the developer of the software, Eric Thomas's L-Soft. The software was originally designed to operate on IBMs VM operating system and is now being made available on other common operating systems. LISTSERV is the software being operated by the National Library of Canada and the International Federation of Library Associations.

Other common types of mailing list software are "majordomo" and "listproc". Majordomo is a freeware system. Listproc is owned and developed by BITNET.

Digests, electronic journals, announcements, and discussion groups are some of the types of content that are delivered through the thousands of lists available on the Internet.

When you subscribe to a list, your name and e-mail address is automatically added to the list. You will receive a standard letter of welcome (via e-mail) telling you about the list. From that time on, you will receive all mail (postings) sent to the list by its members. You may follow the discussions or join in on them. If you respond, you can send your response to the list (in which case, all members of the list will receive it), or to an individual on the list. You can signoff (unsubscribe) from a list at any time. You can also get a listing of all the members of a list and their e-mail addresses.

How do list servers work?

To send a message to the list, you email it to the listserver computer and it forwards that message to all subscribers of the list.

Image courtesy of the Tri-Service Toxicology Consortium

Basic Commands

Subscribing

To subscribe to a list, send an e-mail message to the mailing list address with one line in the body of the letter:

subscribe listname yourname
where listname is the name of the list, and yourname is your full name (e.g. sub SAS-L John Smith).

Unsubscribing

To have your name removed from a mailing list, send an e-mail message to the mailing list address with one line in the body of the letter:

SIGNOFF listname
where listname is the name of the list (e.g. signoff SAS-L).

Posting

If you have an article (comments, questions, etc.) that you wish to distribute to all members of a list, send it as e-mail to the list address for that list. Please note that the list address is different from the mailing list address

Other LISTSERV Commands

Acknowledgement

You can control the amount of acknowledgement you receive from a list at the completion of a mail operation by sending an e-mail message to the mailing list address with one line in the body of the message:

SET listname option
where listname is the name of the list, and option is ACK, MSGACK, or NOACK. ACK provides mail acknowledgement, MSGACK provides acknowledgement of interactive messages only, and NOACK provides no acknowledgement.
Review and Conceal

Sending an e-mail message to the mailing list address with one line in the body of the message:

REVIEW listname 
will provide you with the network address and name of all the list's subscribers.

Sending an e-mail message to the mailing list address with one line in the body of the message:

SET listname CONCEAL 
hides your name from users issuing the REVIEW command.

LISTSERV GUIDES AND RESOURCES

L-Soft LISTSERV

IFLANET lists are currently using L-Soft LISTSERV. The documents below are available on the L-Soft server and are mirrored here for the use of IFLANET list owners, users, and moderators.

L-Soft.
URL: http://www.lsoft.com/

LISTSERV General User's Guide. LISTSERV version 1.8c - December 16, 1996
URL: http://www.ifla.org/I/training/listserv/user.txt
PDF: http://www.ifla.org/I/training/listserv/user.pdf

List Owner's Manual for LISTSERV version 1.8c - Revision 2, August 18, 1997.
URL: http://www.ifla.org/I/training/listserv/owner.txt
PDF: http://www.ifla.org/I/training/listserv/owner.pdf

Postscript (DOS ZIPPED. 8-1/2" x 11" for North American users.)
URL: http://www.ifla.org/I/training/listserv/ownerps.zip

Postscript (DOS ZIPPED. A4 paper size for European and other users.)
URL: http://www.ifla.org/I/training/listserv/owna4ps.zip

LISTSERV List Owner's Quick Start. LISTSERV version 1.8c - October 24, 1996.
URL: http://www.ifla.org/I/training/listserv/qs.txt
PDF: http://www.ifla.org/I/training/listserv/qs.pdf

TERENA LISTSERV Resources

LISTSERV - General Information.
URL: http://www.terena.nl/libr/gnrt/group/listserv.html

Listserv List Owner's Survival Guide. Version 1, April 1995.
URL: http://www.ifla.org/I/training/listserv/losg.txt
PDF: http://www.ifla.org/I/training/listserv/losg.pdf

LISTSERV Guide for General Users.
URL: http://www.ifla.org/I/training/listserv/lsvguide.txt
PDF: http://www.ifla.org/I/training/listserv/lsvguide.pdf

LISTSERV Quick Reference
URL: http://www.ifla.org/I/training/listserv/lsvquick.txt

LISTSERV Starter Guide
URL: http://www.ifla.org/I/training/listserv/lsvstart.txt

Miscellaneous

Discussion Lists: Mailing List Manager Commands.
James Milles, Saint Louis University Law Library.
URL: http://lawwww.cwru.edu/cwrulaw/faculty/milles/mailser.html
URL: http://www.ifla.org/I/training/listserv/filefsvg.txt

Setting up the LISTSERV File Server: A Beginner's Guide.
Benjamin E. Chi, 1993.
URL: http://www.ifla.org/I/training/listserv/filefsvg.txt

General Comments on Creating an E-mail List.
URL: http://www.ifla.org/I/training/listserv/hoag.txt


LISTSERV LISTS AND USENET NEWSGROUPS

LSTOWN-L@PEACH.EASE.LSOFT.COM
The LSTOWN-L list is for list-owners and moderators to discuss problems and issues regarding LISTSERV operation and maintenance.

LSTOWN-L archives - list owners' forum
URL: http://peach.ease.lsoft.com/archives/lstown-l.html

LSTSRV-L@PEACH.EASE.LSOFT.COM
LSTSRV-L@UGA.BITNET
These lists are primarily for LISTSERV maintainers but may be of interest to those interested in how the LISTSERV software works.

LSTSRV-L archives - Technical forum
URL: http://peach.ease.lsoft.com/archives/lstsrv-l.html

NEW-LIST@NDSUVM1.BITNET
The NEW-LIST list is the primary location for announcements of new mailing lists.

List management newsgroups

comp.mail.list-admin.policy
comp.mail.list-admin.software


FINDING OTHER MAILING LISTS

da Silva, Stephanie. Publicly Accessible Mailing Lists.
A list of mailing lists available primarily through the Internet and the UUCP network. Indexed by name and subject.
URL: http://www.neosoft.com/internet/paml/
URL: http://www.faqs.org/faqs/mail/mailing-lists/

EDWEB. K-12: E-Mail Discussion Lists and Electronic Journals
URL: http://edweb.gsn.org/

Interlinks. E-Mail Discussion Groups
Searchable database of more than 5900 lists.
URL: http://alabanza.com/kabacoff/Inter-Links/listserv.html

Kovacs, Diane K. Directory of Scholarly Electronic Conferences.
FTP archive of various academic lists. Corresponds roughly with the print version. WWW site includes mailing lists, newsgroups and others.
URL: http://n2h2.com/KOVACS/

L-Soft International. CataList, the official catalog of LISTSERV lists.
Updated daily.
URL: http://www.lsoft.com/lists/listref.html

ListTool.com ListTool.
Tool that makes the process of subscribing, unsubscribing and sending commands to mailing and discussion lists easy.
URL: http://www.listtool.com/

Liszt. Liszt.
A directory of over 70,000 listserv, listproc, majordomo and independently managed mailing lists.
URL: http://www.liszt.com/

Neosoft. Publicly Accessible Mailing Lists.
URL: http://www.NeoSoft.com/internet/paml/

NetSpace. Mailing List WWW Gateway (LWGate).
URL: http://www.netspace.org/cgi-bin/lwgate

TILE.NET. TILE.NET/LISTS
A reference to Internet discussion groups. Lists of lists indexed alphabetically by description, by name, by host country, by sponsoring organization, most popular, by subject.
URL: http://tile.net/lists/


NETIQUETTE

Common things to avoid on list servers

Don't SPAM!!!

SPAM
An advertisement or other unsolicited material sent to large numbers of mailing lists with no consideration for whether or not the material is appropriate for the lists it is being sent to. A single "spam" can result in the delivery of millions of unwanted e-mail messages worldwide, costing the victims and service providers a total of several hundred thousand dollars. The cost to the spammer is usually under five dollars. To be effective, a counter-measure must neutralize the spam within the first five minutes. Consequently, there is no time for all the LISTSERV servers to compare notes with each other before acting, and some legitimate postings may be intercepted erroneously.
(definition from the Tri-Service Toxicology Consortium)

Commands are sent to the LISTSERV and not the list.

Access to a mailing list is a privilege and not a right. Use your language with care.

Be somewhat cautious when communicating to list servers or newsgroups. Be able to support what you say. There have been libel cases relating to messages sent to mailing lists. There will likely be more in the future.

Hambridge, Sally. Netiquette Guidelines.
RFC 1855.
URL: http://www.ifla.org/I/training/listserv/rfc1855.txt

Rinaldi, Arlene H. The Net: User Guidelines and Netiquette.
July 1994.
URL: http://www.fau.edu/netiquette/netiquette.html
PDF: http://www.ifla.org/I/training/listserv/netiquet.pdf

Brochure suitable for classroom use.
PDF: http://www.ifla.org/I/training/listserv/netbroch.pdf

AT&T Netiquette Notes
URL: http://www.ifla.org/I/training/listserv/netqttel.txt

RELATED FREQUENTLY ASKED QUESTIONS

Mailing list admin FAQ.
URL: http://www.cis.ohio-state.edu/hypertext/faq/usenet/mail/list-admin/

Mailing list management software FAQ.
URL: http://www.faqs.org/faqs/mail/list-admin/software-faq/

Diane Kovacs, et. al.. How to Start and Manage a BITNET LISTSERV Discussion Group: A Beginner's Guide.
The Public-Access Computer Systems Review 2, no. 1 (1991): 128-143.
URL: http://www.ifla.org/I/training/listserv/kovacs.txt

Internet Users' Guide to Subscription Mailing Lists.
URL: http://www.ifla.org/I/training/listserv/listhelp.txt

Using BITNET: An Introduction.
URL: http://www.ifla.org/I/training/listserv/bitnet.txt

Email Addressing FAQ (How to use user+box@host addresses).
URL: http://www.faqs.org/faqs/mail/addressing/

FAQ: Client-server mail protocols.
URL: http://www.faqs.org/faqs/mail/mailclient-faq/

MIME (Multimedia Internet Mail Extensions) FAQ.
URL: http://www.faqs.org/faqs/mail/mime-faq/

MAJORDOMO.
URL: http://www.cis.ohio-state.edu/~barr/majordomo-faq.html

USENET FAQs for comp.mail.misc
URL: http://www.faqs.org/faqs/by-newsgroup/comp/comp.mail.misc.html

FAQ: International E-mail accessibility
URL: http://www.faqs.org/faqs/mail/country-codes/

FAQ: LAN Mail Protocols Summary
URL: http://www.faqs.org/faqs/LANs/mail-protocols/

FAQ: Accessing the Internet by E-Mail.
URL: http://www.faqs.org/faqs/internet-services/access-via-email/

FAQ: How can I send a fax from the Internet?
URL: http://www.cis.ohio-state.edu/hypertext/faq/usenet/fax-faq/

FAQ: How to find people's E-mail addresses.
URL: http://www.faqs.org/faqs/finding-addresses/
URL: http://www.qucis.queensu.ca/FAQs/email/finding.html

Updated Inter-Network Mail Guides.
URL: http://www.faqs.org/faqs/mail/inter-network-guide/

Mailing Lists Available in Usenet.
URL: http://www.cis.ohio-state.edu/hypertext/faq/usenet/mail/mailing-lists/

FAQ: Filtering Mail.
URL: ftp://ftp.halcyon.com/pub/ii/internet/filtering_mail_faq.txt
URL: ftp://rtfm.mit.edu/pub/usenet/news.answers/mail/filtering-faq
URL: http://www.ii.com/internet/faqs/launchers/mail/filtering-faq/

FAQ: Mail Archive Server software list.
URL: http://www.faqs.org/faqs/mail/archive-servers/faq/

Pointer to Mail Archive Servers FAQ
URL: http://www.faqs.org/faqs/mail/archive-servers/pointer/

Blacklist of Internet Advertisers.
URL: http://math-www.uni-paderborn.de/~axel/BL/blacklist.html

Advertising on Usenet: How To Do It, How Not To Do It.
URL: http://www.faqs.org/faqs/usenet/advertising/how-to/part1/

FAQ: Current Usenet spam thresholds and guidelines.
URL: http://www.faqs.org/faqs/usenet/spam-faq/

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